Dear Nhia and the entire Ferber Midwest Staff:

I wanted to take a minute to send you a well overdue thank you.  Ferber Midwest has been an outstanding partner for us!  We rely on you for quick response and accurate fulfillment of our orders.  You never fail to deliver.  I prepare requests often and then make several changes, giving you very little time to process these orders.  Ferber Midwest always responds with “No problem” and “ We’ll have it ready for you.”  It is a pleasure working with all of you!  On the rare occasion that there is a problem (usually due to some miscommunication on our end) you resolve it immediately.

We are so pleased with the service that Ferber Midwest delivers that we have recommended you to our distributor.

Please extend out thanks to Christopher, Walter, Dianne, Mr. Ferber and all the others who “touch” our account behind the scenes.  You have a great team, one that we are proud to have working with us!

Sincerely
Ann Allard
J&J Importers
Wines of Distinction
Bloomfield Hills, Michigan

November 6, 2007

I want to personally thank each and every one of you for your assistance.  Your company has truly helped us be successful.  We have not missed a single shipment, and we have been bringing in new business and setting up storage racks, and bringing in more and more parts daily.  Your warehouse has been a great addition to our company, but your customer service and continued support has proven to be your greatest asset.

Thanks again,
Kevin Michael
Shipping Supervisor
DELPHI, Orion